Effective Date: 04/15/25

At Kat’s Cleanings, we are committed to ensuring that our services and website are accessible to everyone, including people with disabilities. We believe in equal access and strive to provide an inclusive experience for all our customers, whether they’re browsing our website, booking a service, or receiving a cleaning in their home.

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1. Our Commitment

We aim to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and to follow principles of accessibility under Canadian regulations, including the Accessible Canada Act and BC’s Human Rights Code.

2. Website Accessibility

We are continually working to make our website accessible. This includes:

• Ensuring readable text and proper color contrast

• Adding alternative text to images wherever applicable

• Providing keyboard navigation support

• Using clear, simple language

• Designing our forms for screen reader compatibility

If you encounter any difficulty using our website, please let us know — we’re happy to help or provide information in alternative formats.

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3. In-Person Accessibility

While we come to you for cleaning services, we also strive to accommodate individual accessibility needs during service delivery. If you or someone in your household has a specific need or request, please let us know in advance so we can make adjustments where possible.

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4. Contact Us for Accessibility Support

If you experience any barriers on our website or with our services, we want to know. Please contact us and we will do our best to accommodate you:

Kat’s Cleanings
📍 North Vancouver, BC
📧 Email: katarina@katscleaning.ca
📞 Phone: 672-699-6169

 

5. Feedback Welcome

We are always looking for ways to improve accessibility. Your feedback helps us serve you better. Please don’t hesitate to reach out with questions, comments, or suggestions regarding accessibility.

 

6. Ongoing Efforts

Accessibility is an ongoing effort at Kat’s Cleanings. As our website and services evolve, we are committed to making improvements that ensure full access for everyone.